Frequently Asked Questions
At EtsyResellables.com, we offer digital downloads like wall arts, t-shirt designs, tumbler designs etc with a white-label resell license. This means you can purchase, rebrand, and resell our digital products as your own on platforms like Etsy. We provide a wide range of products, including templates, planners, printables, and more—all in digital form.
No, we do not ship any physical products. All of our offerings are digital downloads. Once you complete your purchase, you will receive instant access to the files through your account on our website and via email.
After completing your purchase, you can download your products in two ways:
- Via My Account: Log into your account on our website, go to the Order History, and download the files from there.
- Via Email: You will also receive an email containing a link to download your products. Be sure to check your spam or junk folder if you don’t see the email in your inbox.
All digital products are available for instant download right after your payment is confirmed. There is no waiting period, and you can access the files immediately.
If you didn’t receive the download link via email:
- First, check your spam or junk folder.
- Ensure the email address you provided at checkout is correct.
- If you still cannot find the email, contact us at [Insert Contact Email], and we’ll resend the download link as soon as possible.
No, we do not offer returns, exchanges, or refunds on digital products. Due to the nature of digital downloads, all sales are final once the files are delivered.
Because digital products are instantly accessible and downloadable after purchase, they cannot be “returned” in the same way physical products can. For this reason, all sales are final, and we do not offer refunds or returns. However, if you experience any technical issues with your files, please reach out to us for assistance.
We offer full support if you encounter any problems with your download, such as:
- Inability to access or download the file,
- File corruption or missing content,
- Questions regarding how to use or customize the product.
You can contact our support team at sales@etsyresellables.com, and we’ll be happy to assist you.
A white-label resell license allows you to purchase digital products, customize and rebrand them, and then resell them as your own. However, you are not allowed to resell the products in their original form or distribute them for free. This license gives you the flexibility to make the products part of your brand offerings.
Yes! You are allowed to modify and rebrand the digital products to fit your needs or align with your business. You can add your own branding, make changes to the design, and sell them under your brand as long as they are altered in some way.
While you can access your files immediately after purchase, download links may expire after a certain period. We recommend downloading your files promptly and keeping a backup on your device. If you lose access to your download links, feel free to contact us for assistance.
We accept Paypal, Credit card, Debit Cards for all transactions. Payments are processed securely, and your digital products will be available for download immediately after payment confirmation.
You may download your files multiple times, but we encourage you to download them as soon as possible and store them securely. If you face any issues accessing your downloads, we’re here to help—just reach out to our support team.
You can reach our customer support team via email at sales@etsyresellables.com. We strive to respond to all inquiries within 48-72 hours, and we are here to help you with any issues related to your digital purchases.
If you have any questions or need more information about a product before purchasing, feel free to contact us at sales@etsyresellables.com. We’re happy to provide you with the details you need to make an informed decision.
